#29 ✓resolved
Peter W

webpage crash when email search fails

Reported by Peter W | May 31st, 2009 @ 10:00 PM | in v3.0.0

From the Bulletin Board of Cast Votes, if you search for an email address that doesn't exist and can't be found, the following scary (to users) message is displayed:

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/base/data/home/apps/heliosvoting/1.330985382170238730/cherrypy/_cprequest.py", line 606, in respond

cherrypy.response.body = self.handler()

File "/base/data/home/apps/heliosvoting/1.330985382170238730/cherrypy/_cpdispatch.py", line 24, in call

return self.callable(*self.args, **self.kwargs)

File "/base/data/home/apps/heliosvoting/1.330985382170238730/base/REST.py", line 168, in default

return method(resource, *vpath, **params)

File "/base/data/home/apps/heliosvoting/1.330985382170238730/base/init.py", line 25, in apply_before_filter

return func(self, *args, **kwargs)

File "/base/data/home/apps/heliosvoting/1.330985382170238730/controllers/election.py", line 631, in bboard

return self.render('bboard')

File "/base/data/home/apps/heliosvoting/1.330985382170238730/base/init.py", line 46, in render

return template.render(self.__class__.TEMPLATES_DIR + tmpl, 1)

File "/base/data/home/apps/heliosvoting/1.330985382170238730/base/template.py", line 15, in render

return Template(file= PREFIX + template + ".tmpl", searchList = [utils.parent_vars(1+extra_level)]).respond()

File "_base_data_home_apps_heliosvoting_1_330985382170238730_templates_election_bboard_tmpl.py", line 137, in respond File "/base/data/home/apps/heliosvoting/1.330985382170238730/Cheetah/NameMapper.py", line 235, in valueFromSearchList


File "/base/data/home/apps/heliosvoting/1.330985382170238730/Cheetah/NameMapper.py", line 215, in _valueForName

_raiseNotFoundException(key, obj)

File "/base/data/home/apps/heliosvoting/1.330985382170238730/Cheetah/NameMapper.py", line 175, in _raiseNotFoundException

raise NotFound(excString)

NotFound: cannot find 'name'

Instead of that, I'd expect a more friendly "Email not found" message.

Comments and changes to this ticket

  • Ben Adida

    Ben Adida August 8th, 2010 @ 10:57 PM

    • Milestone changed from UCL Demo to v3.0.0
    • State changed from “open” to “resolved”
    • Milestone order changed from “0” to “0”

    solved in v3.

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